Expert Water Remediation by Purofirst Disaster Services

We proudly serve Louisville, KY, and the surrounding regions. Our extensive service area ensures that residents and businesses in the local community can rely on Purofirst for prompt and professional water damage restoration services.

Yes, our technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They are trained in the latest water damage restoration techniques and use state-of-the-art equipment to deliver high-quality service.

Purofirst provides warranties on our workmanship and the materials used in the restoration process. We stand by the quality of our services and offer guarantees to give our customers peace of mind and assurance of lasting results.

To prepare for the restoration process, ensure that the affected area is accessible and clear of valuable items. Document any damage with photos for insurance purposes. Our team will handle the rest, guiding you through every step to ensure a smooth and efficient restoration.

Immediately after discovering water damage, it's crucial to turn off the water source if possible and remove any valuable items from the affected area. Contact Purofirst as soon as possible to begin the restoration process and prevent further damage.

Our mold remediation process involves identifying and removing mold from affected areas, cleaning and sanitizing to prevent further growth, and ensuring that the environment is safe. We use advanced techniques and equipment to handle mold effectively, protecting your health and property.

Yes, Purofirst works closely with insurance companies to streamline the claims process. We provide detailed documentation of the damage and restoration work, acting as a liaison between you and your insurer to ensure you receive the coverage you deserve.

Effective water damage restoration can significantly reduce the risk of mold growth. By thoroughly drying and sanitizing affected areas, we prevent the conditions that allow mold to thrive. Our team also offers mold remediation services if needed.

Signs of hidden water damage can include unexplained increases in water bills, musty odors, discoloration on walls or ceilings, and the presence of mold. Thermal imaging inspection can help identify hidden moisture that may not be immediately visible.

The duration of the restoration process varies depending on the extent of the damage. A small leak might be resolved within a few days, while more extensive damage, such as flooding, could take several weeks. Our team will provide a detailed timeline after the initial assessment.

We use state-of-the-art equipment for water damage restoration, including industrial-grade dehumidifiers, high-speed air movers, thermal imaging cameras, and moisture meters. This advanced equipment ensures thorough drying and effective restoration.

Yes, Purofirst offers preventative services such as leak inspections, installation of sump pumps, and advice on regular maintenance practices to help you avoid future water damage. Our experts can assess your property and recommend measures to protect it from potential water damage.